Your AI and software partner. From first automation to full product.
Start with one automation and grow into a full product. We design, build and run the AI and software, so you don't have to build a team first.
Pillar 01
AI Agents & Workflows
AI that talks to customers and works alongside your team.
AI voice agents & receptionists
Every call answered, after hours or at peak, with the booking made.
- Inbound call handling and after-hours cover
- Appointment booking and hand-off to a person
- Call summaries sent to your team
How it works
- We agree the calls it handles, what it may say and when it hands off.
- We build and test it against realistic call scenarios.
- It goes live with monitoring, and we tune it from real calls.
What's included
- Call flow design
- Booking and hand-off rules
- Call summaries for your team
- Monitoring and monthly tuning
Integrations
Confirmed per build during scoping.
AI chatbots & customer-support agents
Customers get accurate answers at any hour, and a person when it matters.
- Answers drawn from your approved content
- Escalation to your team when unsure
- Website, messaging and help-desk channels
How it works
- We collect the content the bot is allowed to answer from.
- We build it, set its limits and test the hard questions.
- It launches on your channels, and we review conversations and improve it.
What's included
- Answers from your approved content
- Escalation rules to your team
- Channel setup
- Monitoring and content updates
Integrations
Confirmed per build during scoping.
AI lead qualification (AI SDR)
Your sales team hears about the serious inquiries first.
- Qualification questions asked in conversation
- Scoring and summaries attached to each lead
- Hand-off into your CRM
How it works
- We define what a qualified lead looks like for you.
- We build the conversation and the scoring, and test them on sample inquiries.
- It goes live, and we adjust the criteria as results come in.
What's included
- Qualification questions
- Lead scoring and summaries
- CRM hand-off
- Monitoring and tuning
Integrations
Confirmed per build during scoping.
AI knowledge assistants (RAG)
Ask a question, get an answer from your own documents, with the source.
- Indexing of your documents and wikis
- Cited answers, and it says so when it doesn't know
- Access controls by team or role
How it works
- We review your documents and decide what the assistant may use.
- We index them, set access rules and test the answers against the sources.
- It launches to your team, and we fix gaps as questions come in.
What's included
- Document indexing
- Cited answers
- Role-based access
- Testing against your own questions
Integrations
Confirmed per build during scoping.
Document AI
Data pulled out of forms, PDFs and emails, ready to use.
- Extraction from forms, PDFs and emails
- Flags for fields it isn't sure about
- Output to your sheets, database or systems
How it works
- We look at real examples of the documents you receive.
- We build extraction and check it against those examples.
- It goes live, with uncertain fields flagged for a person.
What's included
- Extraction setup
- Review flags for uncertain fields
- Output to your systems
- Monitoring of accuracy
Integrations
Confirmed per build during scoping.
AI copilots for internal teams
Assistants that draft, summarise and look things up inside your team's workflow.
- Drafting and summarizing on your own material
- Built into the tools your team already uses
- A person reviews before anything is sent
How it works
- We watch how your team works and pick the tasks worth helping with.
- We build the assistant inside that workflow and test it with your team.
- It rolls out, and we refine it from their feedback.
What's included
- Workflow review
- Assistant build
- Team testing
- Ongoing refinement
Integrations
Confirmed per build during scoping.
Healthcare: patient intake, scheduling and reminder agents
Intake, booking and reminders handled around the clock, with patient data in mind from day one.
- Patient intake and appointment scheduling
- Reminders and recalls
- HIPAA-aware design: minimum necessary data and compliant vendors
How it works
- We map the patient journey and what data each step needs, and no more.
- We build under HIPAA-aware design, using compliant vendors and business associate agreements where needed.
- It goes live with monitoring and clear hand-off to staff.
What's included
- Minimum-necessary data design
- Compliant vendor selection
- Staff hand-off rules
- Monitoring and support
Integrations
Confirmed per build during scoping.
Pillar 02
Automations
The repeat work between your tools, running itself.
Speed-to-lead
New inquiries and missed calls get a reply in moments.
- Instant reply to forms, chat and SMS
- Missed-call text-back
- Qualified leads handed to a person
How it works
- We map where inquiries arrive and who should respond.
- We build the instant response and routing, and test every path.
- It goes live, and we measure how quickly leads get a reply.
What's included
- Instant reply setup
- Routing to the right person
- Alerts for your team
- Monitoring
Integrations
Confirmed per build during scoping.
CRM automation and integrations
What happens in one tool shows up in the others.
- Records created and updated automatically
- Pipeline stages and tasks kept in sync
- Errors flagged instead of guessed at
How it works
- We review your CRM and the steps your team repeats by hand.
- We build the automations and test them on copies of real records.
- They go live, and we watch for errors.
What's included
- Process mapping
- Automation build
- Testing on sample data
- Error monitoring
Integrations
Confirmed per build during scoping.
Follow-up, reactivation and review requests
Quiet leads and past customers get a timely nudge, and happy customers are asked for a review.
- Follow-up and reactivation sequences with opt-out handling
- We ask everyone for a review. We never filter who is asked, and we never write reviews
- Reporting on what was sent and what came back
How it works
- We agree who is contacted, when, and in what words.
- We build the sequences with opt-out handling and test them.
- They go live, and we review replies and results with you.
What's included
- Sequence design
- Opt-out handling
- Review requests sent to everyone, unfiltered
- Results review
Integrations
Confirmed per build during scoping.
Reporting and dashboard automation
Reports that build themselves, ready to review and send.
- Data pulled from the tools you already use
- Branded reports and live dashboards
- Commentary drafted for a person to edit
How it works
- We agree which numbers matter and where they live.
- We connect the sources and build the report or dashboard.
- It updates on its own, and we check the numbers against the originals.
What's included
- Data source connections
- Dashboard or report build
- Scheduled delivery
- Accuracy checks
Integrations
Confirmed per build during scoping.
Workflow automation (n8n, Make, Zapier or custom code)
Repeat work runs itself and flags what it can't handle.
- The process mapped before anything is automated
- Built on n8n, Make, Zapier or custom code, whichever fits
- Error alerts and monitoring
How it works
- We map the workflow and choose the right tool for it.
- We build it and test the failure cases as well as the normal ones.
- It goes live with alerts when something breaks.
What's included
- Workflow mapping
- Build in the right tool
- Failure handling
- Monitoring and alerts
Integrations
Confirmed per build during scoping.
Data pipelines and system sync
Your systems agree with each other.
- Data moved between systems on a schedule or on events
- Reconciliation and quality checks
- Alerts when something doesn't match
How it works
- We map the systems and the data that has to move between them.
- We build the sync and test it for duplicates and gaps.
- It runs on a schedule, and we monitor it.
What's included
- Data mapping
- Sync build
- Duplicate and error handling
- Monitoring
Integrations
Confirmed per build during scoping.
Finance operations: invoicing and accounts-receivable follow-up
Invoices go out and overdue ones get followed up, without anyone chasing.
- Invoice generation and sending
- Polite, scheduled payment follow-ups
- A clear view of what is outstanding
How it works
- We map how invoices and payment follow-up work today.
- We build the automation with your rules for tone and timing, and test it.
- It goes live, and a person stays in control of exceptions.
What's included
- Invoice and follow-up workflow
- Rules for timing and tone
- Exception handling for your team
- Monitoring
Integrations
Confirmed per build during scoping.
Pillar 03
AI-Assisted Deliveries
Software built fast with AI, reviewed and tested by engineers.
Websites and landing pages
Fast, clear pages built around one action.
- Designed and built to your brand
- Chat and booking built in, if you want them
- Analytics and forms set up
How it works
- We agree the goal, structure and content of the site.
- We design and build it, and show you working pages as we go.
- We launch it, test it and hand it over.
What's included
- Design and build
- Mobile and accessibility checks
- Basic SEO setup
- Launch and handover
Integrations
Confirmed per build during scoping.
Web apps and client portals
Where your customers or your team log in to get things done.
- Sign-in and user roles
- Dashboards, forms and files
- Built to be maintained, with documentation
How it works
- We scope the users, the screens and the smallest useful version.
- We build in short cycles and show you working software.
- We test, launch and hand over, with support if you want it.
What's included
- Scoping and design
- Build and testing
- Deployment
- Documentation
Integrations
Confirmed per build during scoping.
Mobile apps (iOS and Android)
An app for your customers or your team, on both platforms.
- iOS and Android
- Backend and API included where needed
- Help with app-store submission
How it works
- We scope the app, its users and the platforms it needs.
- We build and test it on real devices in short cycles.
- We prepare it for the app stores and hand it over.
What's included
- Scoping and design
- iOS and Android build
- Device testing
- Store submission support
Integrations
Confirmed per build during scoping.
Internal tools and admin dashboards
The tools your team keeps asking for, built properly.
- Scoped with the people who use them
- Access controls
- Documentation and handover
How it works
- We learn what your team does in spreadsheets and email today.
- We build the tool around that workflow and test it with the people using it.
- It goes live, and we adjust it from their feedback.
What's included
- Workflow review
- Tool build
- Access controls
- Handover and support
Integrations
Confirmed per build during scoping.
API and system integrations
Your systems talking to each other and to third parties.
- API and webhook integrations
- Authentication, retries and error handling
- Tested before go-live
How it works
- We list the systems involved and what must move between them.
- We build the connections and test them with real scenarios.
- They go live with error alerts.
What's included
- Integration design
- Build and testing
- Error handling
- Documentation
Integrations
Confirmed per build during scoping.
UI/UX design
Interfaces people can use without a manual.
- User flows and wireframes
- Visual design in your brand
- Design handed over ready to build
How it works
- We learn about your users and what they need to do.
- We design the flows and screens and review them with you.
- We hand over the final designs, ready to build.
What's included
- User flows
- Screen designs
- Review rounds
- Design files for developers
Integrations
Confirmed per build during scoping.
Pillar 04
AI Products & MVPs
A product with your name on it.
SaaS MVPs
The smallest version of your product worth putting in front of users.
- Scope agreed in writing
- Built in short cycles, with working software shown
- Launched under your brand
How it works
- We agree the user, the problem and the smallest version worth shipping.
- We build it in short cycles and show you working software.
- We launch it and hand over the code and documentation.
What's included
- Scoping brief
- MVP build
- Deployment
- Source code and documentation
Integrations
Confirmed per build during scoping.
Vertical AI products
A focused AI product for one industry, such as an AI receptionist for one trade.
- One industry, one problem, done well
- Your branding and domain
- Ownership and licensing terms agreed in writing
How it works
- We choose one industry and the job the product does for it.
- We build the product with that industry's rules built in, and test it.
- We launch it under your brand.
What's included
- Industry scoping
- Product build
- Testing against real scenarios
- Deployment under your brand
Integrations
Confirmed per build during scoping.
Multi-tenant platforms built for resale
One platform, many customers, each with their own space.
- Separate data and settings for each customer
- Per-customer branding
- Admin tools to manage customers
How it works
- We design how each client's data is kept separate.
- We build the platform, including accounts, branding.
- We test with more than one client and launch.
What's included
- Multi-tenant architecture
- Client accounts and branding
- Testing across tenants
- Terms for ownership and resale, in writing
Integrations
Confirmed per build during scoping.
AI features added to an existing product
Add AI to what you already sell.
- Assistants, search or automation inside your product
- Built on a swappable model layer
- Guardrails and monitoring
How it works
- We review your product and where AI would help users.
- We build the feature behind a switch and test it with real data.
- We release it gradually and monitor results.
What's included
- Product review
- Feature build
- Testing and safeguards
- Monitoring after release
Integrations
Confirmed per build during scoping.
Product strategy and roadmap
A clear plan for what to build first, and what to leave out.
- Problem and user definition
- A prioritized roadmap
- Honest advice when AI isn't the right fix
How it works
- We talk through your market, users and constraints.
- We turn that into a scoped plan and an ordered roadmap.
- We review it with you and adjust before any build starts.
What's included
- Discovery sessions
- Scoped plan
- Prioritized roadmap
- Written summary
Integrations
Confirmed per build during scoping.
Maintenance, scaling and support
Your product keeps working as it grows.
- Monitoring and fixes
- Performance and scaling work
- Ongoing iteration, if you want it
How it works
- We review the product and agree what needs watching.
- We set up monitoring and a process for fixes.
- We keep it healthy and improve it as you grow.
What's included
- Monitoring
- Bug fixes
- Performance and scaling work
- Support
Integrations
Confirmed per build during scoping.
Industries we build for
Built around how your business works
Healthcare & wellness
HIPAA-aware
Patient intake, scheduling, reminders and recalls, and after-hours answering.
For healthcare clients we design for HIPAA: minimum necessary data, compliant vendors, and business associate agreements where patient information is involved.
Home services
After-hours calls, emergency triage and booked jobs.
Marketing & agencies
Reporting automation, prospect research, proposal drafting and onboarding automation.
Finance operations
Invoicing, accounts-receivable follow-up and reconciliation.
Education
Inquiry handling, scheduling and reminders, and internal tools.
Professional services
Lead qualification, intake and booking.
How we work, from first call to run & improve
Pilot: live 7 days after access. Larger builds: timeline agreed in writing during scoping.
Experience
Our team has shipped production products in healthcare, marketing intelligence, finance operations and education.
Including work led by our founder as CTO of VieroMind.
Run an agency? See AI for agencies. Want to own a product? See AI products & MVPs. Pricing is on the pricing page.
Ready to start with one automation?
Book a 30-minute call. We'll work out what's worth building first.